TERMS AND CONDITIONS

3.1     Any estimate of cost for the provision of the Services is Classic Machine Shop’s considered estimate of the likely cost of the Services, but all estimates are estimates only and are not firm quotations.
3.2     Any estimate will be valid for 30 days only.
3.3     Unless otherwise agreed in writing, if it appears during the carrying out of the Services that the estimated cost will be exceeded by more than 20% then Classic Machine Shop will notify the Customer as soon as reasonably possible and will not continue with the Services until the Customer authorises Classic Machine Shop to do so.

4.1     Classic Machine Shop will store the Car and/or Engine at its premises whilst it is working on it and will take all reasonable precautions to ensure its security.
4.2     Classic Machine Shop will not charge for storage when the Car and/or Engine is in the workshop and the Services are being performed.
4.3     Classic Machine Shop will inform the Customer when the Services are complete and give notice when the Car and/or Engine is ready for collection. If the Car and/or Engine is not collected within 30 days of notice being given Classic Machine Shop reserves the right to place the Car and/or Engine into storage and will have the right to charge the Customer for storage at the rate of £20 plus VAT for a car and £10 plus VAT for an engine per week. All invoiced costs and any storage charges must be fully paid before collection.
4.4    If the Customer arranges for a third party to collect the Car and/or Engine, the Customer must ensure that Classic Machine Shop is informed of the name of person or company collecting in good time prior to collection.
4.5     If the Customer fails to collect the Car and/or Engine within 3 months of Classic Machine Shop’s first notice to collect, then Classic Machine Shop shall be entitled to dispose of it in the manner permitted by Section 12 of the Torts (Inference with Goods) Act 1977.

5.1     Classic Machine Shop will not be liable for any failure to perform, or delay in performance of, any of our obligations, under these Terms and Conditions that is caused by an Event Outside Our Control (“EOOC”). For the purpose of these Terms and Conditions an EOOC means an act or event beyond Classic Machine Shop’s reasonable control, including without limitation, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat of preparation from war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, failure of public or private telecommunications networks, strikes, lock-outs or other industrial action, unavailability or parts or materials or personnel.
5.2     If an EOOC takes place which affects the performance of Classic Machine Shop’s obligations under these Terms and Conditions it will contact the Customer as soon as reasonably practicable to notify it and Classic Machine Shop’s obligations under these Terms and Conditions will be extended for the duration of the EOOC. Where the EOOC affects Classic Machine Shop’s performance of the Services it will endeavour to restart the Services as soon as possible after the EOOC is over.

6.1    Any Parts which are supplied by Classic Machine Shop and which prove unsuitable may be returned for refund or exchange if they are returned to Classic Machine Shop within 7 days of receipt, subject to the following conditions (i) Parts should be returned unused in their original condition and have not been fitted or tampered with in order to secure a refund; (ii) Parts must be returned complete with all packaging in good condition.
6.2    Any Parts supplied by Classic Machine Shop which prove unsuitable and which are returned after 7 days from receipt will only qualify for a refund or exchange if Classic Machine Shop in its absolute discretion agrees and may be subject to a restocking charge of not less than 10 per cent of the charge for the Parts in question.
6.3    Classic Machine Shop will not accept the return of any Parts which have been specially ordered for the Customer or manufactured to the Customer’s specification.
6.4    All returned Parts are to be accompanied by the Customer’s name and address, order reference number (these are found on the invoice), and reason for return.
6.5    All carriage costs relating to returned Parts are to be borne by the Customer and Classic Machine Shop does not accept responsibility for returned Parts which are undelivered (Customers should retain proof of postage etc in order to make a claim against their carrier).
6.6    Classic Machine Shop is not responsible for any labour or other charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) Parts.
6.7    Customers must advise Classic Machine Shop’s Parts Department of any problems with shortages or carrier damage within 5 days of receipt. Classic Machine Shop regrets that beyond this time, due to circumstances beyond its control, it may be unable to process any returns request after that time.

7.1    If Classic Machine Shop fails to comply with these Terms and Conditions, it shall only be responsible for loss or damage suffered by the Customer which is a directly foreseeable result of Classic Machine Shop’s breach of these Terms and Conditions or Classic Machine Shop’s negligence, in either case up to the value of the charges for the Services only, and Classic Machine Shop is not responsible for any loss or damage that is not directly foreseeable, including any economic loss, or which is not the result of its breach of these Terms and Conditions or its negligence or any costs of removal or refitting of any Parts or replacement parts. Any particular loss or damage is directly foreseeable only if at the time of entering into this agreement it was an obvious consequence of Classic Machine Shop’s breach or negligence or it was clearly contemplated by both the Customer and Classic Machine Shop at the time of making this agreement. The Customer must make every effort to mitigate any loss and time shall not be of the essence in respect of the Services and accordingly Classic Machine Shop shall not be liable for any delay in supplying the Services.

8.1    In relation to the supply of Parts, Classic Machine Shop warrants only that they are free from defects at the point of sale. Any Parts supplied are sold as seen and they should be carefully inspected by the Customer prior to fitting and use. Any warranty from Classic Machine Shop ceases once the Parts have been fitted.
8.2    As regards the provision of the Services (excluding, for the purposes of this clause 12 only, the supply of Parts), Classic Machine Shop gives no warranty.
8.3   Where any claim is made against Classic Machine Shop, it will be given a reasonable opportunity by the Customer to examine the Car and/or Engine and/or the Parts as applicable or, if necessary, opportunity to designate a subcontractor for further examination of the Car and/or Engine and/or Parts at Classic Machine Shop’s expense.
8.4    Subject always to clause 11, for all Services carried out by Classic Machine Shop (excluding any Services not carried out by Classic Machine Shop) it will make good, solely by means of repair or replacement at its cost (and not by a third party), any defects which are both notified by the Customer within 60 days from the date of collection of the Car and/or Engine and are thereafter accepted by Classic Machine Shop as being attributable to faulty design, materials or workmanship on the part of Classic Machine Shop.
8.5    If the Car and/or Engine has in Classic Machine Shop’s opinion been subject to misuse, neglect or accident which has caused the damage, or has been repaired by anyone other than Classic Machine Shop, then Classic Machine Shop reserves the right to refuse to repair the Car and/or Engine.

9.1    The Customer may terminate this agreement at any time by giving Classic Machine Shop 14 days notice, but the Customer will remain liable to pay all invoiced costs and any storage charges, along with any further charges made by Classic Machine Shop to ready the Car for collection.
9.2    Classic Machine Shop may terminate this agreement at any time and for any reason with immediate effect by giving notice of the termination to the Customer and the Customer shall remain liable to pay all invoiced costs and any storage charges, along with any further charges made by Classic Machine Shop to ready the Car and/or Engine for collection.

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